Terms of Service

These terms are the agreement between you and Leadraft for using leadraft.co, app.leadraft.co, the Leadraft API and the Leadraft MCP server (together, "the Service"). By creating an account or using the Service you accept them. If you accept them for a company, you confirm you're allowed to bind it, and "you" means that company.

A service for professionals#

Leadraft is a business-to-business tool. You may use it only for professional purposes, and you must be at least 18. It is not offered to consumers.

What the Service does#

Leadraft finds businesses in places you choose from public map listings (chiefly Google Maps) and their public websites. It looks for their published contact details, checks whether email addresses can receive mail, and delivers the results to you as a table, file or push to a tool you connect ("the Data").

Leadraft is an independent product. It is not affiliated with, endorsed by or sponsored by Google or any other source or destination it works with. Product names are used only to describe what the Service works with.

Your account#

Keep your sign-in details safe and tell us at once if you think someone else has used your account. You are responsible for everything done under your account, including by team members and API keys you create. Please give us accurate information and keep it up to date.

Plans and credits#

The Service is sold as a free plan and paid monthly or yearly plans, as shown on our pricing page. Plans include two kinds of credit:

• Business credits. One credit is used for each unique business that is inside the area you chose and matches your search. Each business is charged once per organization, ever: running the same area again doesn't charge again. Businesses outside your area or in the wrong trade are shown to you free of charge and are never exported.
• Checked-email credits. One credit is used for each verified email address you take out of the Service. Addresses graded accept-all or invalid don't use credits.

Unused credits roll over to the next billing period while your subscription stays active [to confirm: any cap or expiry on rolled-over credits]. Credits have no cash value, can't be transferred between organizations, and end when your account is closed or your plan is canceled, after any period you've already paid for.

Lead goals and budget caps you set in the app stop a search when they are reached. We don't charge beyond them.

Billing and renewal#

Paid plans renew automatically at the end of each monthly or yearly period, and we charge the payment method on file through our payment provider, Stripe. Yearly plans are charged up front. Prices exclude taxes, which are added where required. If a payment fails, we may pause paid features until it succeeds, and close the subscription if it stays unpaid. Credits for a period are granted when that period's invoice is paid.

We may change prices. Changes apply from your next renewal, and we'll tell you at least 30 days before.

Cancellation#

You can cancel at any time in the app's billing settings. Your plan keeps working until the end of the period you've paid for, then moves to the free plan. We don't charge cancellation fees.

Refunds#

Because results are delivered immediately, payments are generally non-refundable, and we don't refund credits that have been used. If you're unhappy with a first payment and have used little or none of it, contact support@leadraft.co within 7 days and we'll look at a refund [to confirm: exact refund policy]. Nothing here limits rights you have under law that can't be excluded.

Your use of the Data#

You are responsible for how you use the Data. In particular, you must:

• comply with all laws that apply to you and to the people you contact, including anti-spam and electronic marketing laws such as CAN-SPAM (US), the EU and UK GDPR, PECR (UK), CASL (Canada) and the Spam Act (Australia);
• identify yourself honestly in every message, include a working way to opt out, and honor opt-outs promptly;
• not contact anyone who has objected to your messages, or whose details appear on a suppression list you have loaded into Leadraft;
• follow our Acceptable Use Policy.

Some laws treat contacting a named person differently from contacting a generic business address, and the rules vary by country. It's your job to know which apply to your campaigns.

Accuracy of the Data#

We work hard to make the Data complete and correct. Our grading, for example, tells you exactly how sure we are about each email. But the Data comes from public sources that change all the time, so we don't guarantee that it is accurate, complete or current, or that it suits a particular purpose. A "verified" grade means a mail server accepted the address when we checked; it is not a promise that a future message will be delivered. Please check the Data before relying on it for anything important.

License and intellectual property#

While your subscription is active, you may use the Data you export for your own business purposes, and keep using it after your subscription ends. You may not resell, redistribute or publish the Data as a dataset, or use it to build a competing data product.

We own the Service, its software, design and brand. You may not copy, reverse engineer or resell the Service, use it to build a competing product, or access it by automated means except through our API within its limits.

You keep ownership of anything you upload, such as suppression lists or search areas, and you give us the rights we need to process it to provide the Service.

Suspension and termination#

We may suspend or close an account that breaks these terms or the Acceptable Use Policy, puts the Service or others at risk, or doesn't pay. Where reasonable we'll warn you first. We may also stop providing the Service, or close accounts, for any reason with at least 30 days' notice, and in that case we'll refund any prepaid amounts for the time after closing.

When an account is closed, we delete its data as described in our Privacy Policy. You can export your data before then.

Disclaimers#

Apart from what these terms expressly say, the Service and Data are provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't promise the Service will be uninterrupted or error-free.

Limitation of liability#

To the fullest extent the law allows: we are not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue, data or goodwill; and our total liability for all claims relating to the Service is limited to the greater of the amounts you paid us in the 12 months before the event that gave rise to the claim or US$100. Nothing in these terms limits liability that can't be limited by law, such as for fraud.

Indemnity#

You will defend and compensate us against claims, fines and costs that arise from your use of the Data or the Service in breach of these terms or the law. For example, a claim from someone you emailed unlawfully.

Changes to these terms#

We may update these terms. If a change is significant, we'll tell you by email or in the app at least 30 days before it takes effect. If you keep using the Service after that, the new terms apply. If you don't agree, you can cancel before then.

Governing law#

These terms are governed by the laws of [to confirm: governing law and courts]. If any part is found unenforceable, the rest stays in force. These terms, together with the policies they link to, are the whole agreement between us about the Service.

Contact#

Questions about these terms: legal@leadraft.co. Legal entity and registered address: [to confirm].